Privacy Policy

PRIVACY POLICY

PRIVACY STATEMENT

At Solyn, we take your privacy seriously. This Privacy Statement explains how we (“we”, “our”, “us”) collect, use, share, and process your information.

Collection and Use of Personal Data

Personal data refers to information that can identify you directly or indirectly. This includes data that has been anonymized but can still be linked to you when combined with other information. Personal data does not include data that has been irreversibly anonymized or aggregated.

Promoting Security and Protection

We adhere to principles of legality, legitimacy, and transparency, processing only the minimum data necessary for a specific purpose. We implement technical and administrative measures to protect the security of your data. Personal data may be used to verify accounts and monitor for fraud or other suspicious activities that may breach our terms or policies.

What Personal Data We Collect

Data You Provide

This includes data provided when creating an account, contacting us, making a purchase, or interacting with our services. Such data may include payment details (such as credit or debit card information), billing details, shipping address, and contact information.

Data About Service and Product Use

We collect information about your device (such as device type, unique device identifiers, IP address), browser type, usage patterns, and approximate location (for example, via IP address). This data helps us understand how our services are used and improve user experience.

How We Use Your Personal Data

Providing and Improving Our Services

We use personal data for analytics, research, audits, and service improvement. For promotions or special offers, the data provided will be used solely to administer these activities.

Communicating With You

With your prior consent, we may send marketing communications related to our products or services. You may opt out of receiving these communications at any time by contacting us.

Cookies and Their Use

Cookies are small text files stored on your device through your web browser. We use cookies to operate, protect, and improve our services, including customizing content and delivering relevant advertisements. You can manage or disable cookies through your browser settings.

Disclosure of Personal Data

We may share personal data with:

  • Strategic partners and service providers involved in delivering our services

  • Affiliates, in the event of a merger, acquisition, or corporate restructuring

  • Public authorities, when required to comply with legal obligations

Your Rights

Under applicable data protection laws, including the UK GDPR, you have the right to:

  • Access, correct, or delete your personal data

  • Restrict or object to the processing of your data

  • Receive your data in a structured, commonly used, and machine-readable format

To exercise these rights, please contact us at support@solynshop.com. We will respond within 30 days.

Data Security and Retention

We apply technical, administrative, and physical safeguards to protect your personal data. Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Changes to This Privacy Statement

We may update this Privacy Policy from time to time. Continued use of our services after changes take effect constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Statement, please contact us:

Email: support@solynshop.com